Privacy Policy

Last Updated: 24 August 2026

1. Introduction

Welcome to Recover From Trauma Ltd T/As - How Anyone Can. ("we", "us", "our"). We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect the personal data of our customers and website visitors ("you").

This policy applies to your use of our website www.HowAnyoneCan.co.uk (the "Website").

For the purpose of the UK General Data Protection Regulation (UK GDPR), the data controller is Ricki Smith, of Recover From Trauma Ltd T/As - How Anyone Can. Our ICO Registration Number is ZC231404.

2. What Personal Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

Identity Data: Includes your first name and last name.
Contact Data: Includes your billing address and email address.
Financial Data: Includes payment card details. (Note: We do not store your full payment card details. All transactions are processed through our secure third-party payment processors, such as Stripe or PayPal).
Transaction Data: Includes details about payments to and from you and other details of the ebooks you have purchased from us, including your order history and downloads.
Technical Data: Includes your internet protocol (IP) address, browser type and version, time zone setting and location, and other technology on the devices you use to access this Website.
Usage Data: Includes information about how you use our Website, products, and services.
Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Data

We use different methods to collect data from and about you, including:

Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- Create an account on our Website.
- Purchase an ebook.
- Subscribe to our newsletter.
- Contact our customer support.
Automated Technologies or Interactions: As you interact with our Website, we may automatically collect Technical Data about your equipment and browsing actions. We collect this personal data by using cookies and other similar technologies. Please see our Cookie Policy for further details.

4. How We Use Your Personal Data & Our Lawful Basis

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Purpose/Activity

Type of Data

Lawful Basis for Processing

To register you as a new customer

Identity, Contact

Performance of a contract with you

To process and deliver your order (ebook download)

Identity, Contact, Financial, Transaction

Performance of a contract with you

To manage our relationship with you

Identity, Contact, Marketing

Performance of a contract; Legitimate interest (to keep records updated)

To send you marketing communications

Identity, Contact, Marketing

Consent (where required) or Legitimate interest (to grow our business)

To improve our Website and user experience

Technical, Usage

Legitimate interest (to improve our services and offerings)

To comply with a legal or regulatory obligation

Identity, Contact, Transaction

Compliance with a legal obligation (e.g., for tax purposes)

You have the right to withdraw consent to marketing at any time by clicking the "unsubscribe" link in our emails or by contacting us.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. These measures include SSL technology to encrypt data transmitted to and from our website. Access to your personal data is limited to those employees and third parties who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law, we have to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for six years after they cease being customers for tax purposes.

7. Disclosures of Your Personal Data

We may have to share your personal data with the parties set out below for the purposes described in section 4:

Service Providers: such as payment processors (e.g., Stripe, PayPal), email marketing services (e.g., Mailchimp), and website hosting providers.
Professional Advisers: including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
HM Revenue & Customs, regulators, and other authorities in the United Kingdom who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

8. International Transfers

Some of our external third parties may be based outside the UK, so their processing of your personal data will involve a transfer of data outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards are in place, such as adequacy regulations or standard contractual clauses approved by the UK authorities.

9. Your Legal Rights

Under UK data protection law, you have rights regarding your personal data:

Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct any inaccurate information.
Right to Erasure: You can ask us to delete your personal data.
Right to Restrict Processing: You can ask us to suspend the processing of your personal data.
Right to Data Portability: You can ask for your data to be transferred to you or another party.
Right to Object: You can object to our processing of your data where we are relying on a legitimate interest.
Right to Withdraw Consent: You can withdraw your consent at any time where we are relying on consent to process your data.

To exercise any of these rights, please contact us.

10. How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@recoverfromtrauma.co.uk.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

Information Commissioner’s Office (ICO) Website: https://www.ico.org.uk Telephone: 0303 123 1113

11. Contact Details

Our full contact details are:

Name: Ricki Tyler Smith

Company: Recover From Trauma Ltd T/As - How Anyone Can.

Address: 22 Hamlet Street, Warfield, Bracknell, Berkshire, RG42 3EF

Phone: 07407726001

Email: info@recoverfromtrauma.co.uk

Cookie Policy

Cookie Policy for Recover From Trauma Ltd T/As - How Anyone Can.

Last Updated: 24 August 2026

1. Introduction

This Cookie Policy explains what cookies are, how Recover From Trauma Ltd T/As - How Anyone Can. ("we", "us", "our") uses them on our website www.HowAnyoneCan.co.uk (the "Website"), and what your choices are regarding cookies.

This policy should be read alongside our Privacy Policy, which provides detailed information on how we handle your personal data.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookies can be "session" cookies (which are deleted when you close your browser) or "persistent" cookies (which remain on your device for a set period or until you delete them).

3. How We Use Cookies

We use cookies for several purposes. They are essential for the basic functionality of our ebook store, and they also help us understand how you use our site so we can improve your experience. We have grouped our cookies into the following categories:

Strictly Necessary Cookies: These are essential for you to browse the Website and use its features, such as adding ebooks to your shopping cart, logging into your account to access your library, and processing payments. The Website cannot function properly without these cookies.
Performance (or Analytical) Cookies: These cookies collect information about how you use our Website, for instance, which pages you visit most often and if you get error messages. The information is aggregated and anonymous and is only used to improve how our Website works.
Functionality Cookies: These cookies allow the Website to remember choices you make (such as your username or currency preference) and provide enhanced, more personal features.
Targeting (or Advertising) Cookies: These cookies are used to track your browsing habits and may be used by us or our advertising partners to show you advertisements that are more relevant to your interests. They may be used to limit the number of times you see an advertisement and help measure the effectiveness of an advertising campaign.

4. Your Consent

Under UK law, we are required to get your consent to place any cookies on your device, except for those that are Strictly Necessary.

When you first visit our Website, you will see a cookie consent banner. This banner allows you to accept all cookies or manage your preferences to choose which categories of cookies you are happy for us to use.

We will not set Performance, Functionality, or Targeting cookies on your device unless you provide your consent.

You can change your cookie preferences at any time by clicking on the [e.g., "Cookie Settings" link in the footer / privacy icon on the corner] of our Website.

5. Cookies We Use

For full details of all cookies used on the website please refer to the cookie banner for complete details.

6. How to Manage Cookies in Your Browser

In addition to our consent management tool, you can control and manage cookies through your web browser settings. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser.

You can find up-to-date information about blocking and deleting cookies via these links:

Google Chrome: https://support.google.com/chrome/answer/95647
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Microsoft Edge: https://support.microsoft.com/en-gb/windows/microsoft-edge-browsing-data-and-privacy-bb8174ba-9d73-dcf2-9b4a-c582b4e640dd
Apple Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac

Please be aware that blocking all cookies (including strictly necessary ones) may have a negative impact upon the usability of many websites, including this one.

7. Changes to This Cookie Policy

We may update this policy from time to time to reflect changes in technology or legislation. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about our use of cookies.

8. Contact Us

If you have any questions about our use of cookies, please contact us at:

Name: Ricki Tyler Smith

Company: Recover From Trauma Ltd T/As - How Anyone Can.

Address: 22 Hamlet Street, Warfield, Bracknell, Berkshire, RG42 3EF

Phone: 07407726001

Email: info@recoverfromtrauma.co.uk